Innovation has always been an ally of the tourism sector and, now more than ever, technology has become a key element in boosting tourism. Those companies that continue to advance in their digitisation process will find a substantial advantage that will allow them to lead a new scenario, characterised by high competition, the search for efficiency and improved services.
In this article, we tell you how new technologies are revolutionising hotel management and how it is possible to tackle the change that will allow you to optimise staff performance and reduce operating costs.
Nowadays, speed and immediacy are key elements in our daily lives. With the advent of new technologies, user behaviour has changed. In the 1980s, it was unthinkable to be able to pay for accommodation from a mobile device with just two clicks.
In the same way, the arrival of latest generation technologies such as the Internet of Things (IoT), Big Data or Artificial Intelligence, are leading us to a paradigm shift in hotel management. We can now talk about Smart Hotels.
What is a Smart Hotel?
A Smart Hotel is a hotel equipped with disruptive technologies such as Artificial Intelligence and IoT (Internet of Things), with the aim of improving management, efficiency and control from the hotel management, as well as offering a better service to guests.
How is this achieved? By implementing sensors in the different elements of the building, furniture and real estate. These are capable of sending data continuously to a centralised platform, which receives them in real time, processes them and transforms them into valuable information for the people in charge of hotel management.
The transformation from traditional building to Smart Building
What are the functionalities of a Smart Hotel?
Smart Hotels are designed to offer an improved stay in terms of services and comfort for guests, but, above all, to enable optimised management in favour of security, efficiency and control capacity.
Among its functionalities, the following stand out:
Access control and security
New technologies are used to implement advanced methods of identifying people when accessing the interior of the building or rooms. These can be codes, biometric recognition or digital unlocking. They also connect CCTV to a centralised monitoring system.
The place where guests want to feel at home. A Smart Hotel provides information on occupancy, room service request, comfort temperature, etc. to ensure a pleasant stay.
Control of building expenditure
It is possible to control and monitor in real time the consumption of utilities such as electricity, water and other supplies.
Management of common spaces
The use of meeting rooms, restaurant capacity, use of the gymnasium, among others, can also be monitored from a control platform, thus ensuring optimised and coordinated management with the service staff.
Supervising vehicle access, as well as controlling the volume of available and occupied spaces is useful when offering and guaranteeing a quality service. Digitised systems make this information available to hotel staff in real time.
Advantages of Smart Hotels
Automation of processes
It is possible to control and automate systems such as: lighting, power sockets, heating, air conditioning, electrical appliances, doors, windows, blinds, irrigation, etc.
Efficiency and supply savings
Controlling the supply through information on consumption allows an optimisation of expenditure, which, in turn, leads to cost savings and a reduction in environmental impact. A smart hotel is an efficient hotel that is integrated with the surrounding environment.
Access to data from anywhere
Access to information can be given at any time and from anywhere as long as cloud management platforms are used.
Improved decision making
Thanks to these data-based management platforms, hotel management can rely on all this information and use it to assess the evolution of different areas and services of the hotel, making it possible to make better strategic decisions based on key data for the organisation.
How to tackle digital transformation in a hotel?
Nexus Integra is the platform that allows hotel managers to increase the productivity of their staff and the performance of the facility.
You will be able to monitor and control everything that happens in real time. Its easy to use interface will allow any employee, without the need for technical knowledge, to carry out the daily management of the hotel with maximum efficiency.
Access control, meeting spaces, room service, intelligent lighting, air conditioning systems, parking spaces and much more. Optimise and improve the efficiency of your hotel with Nexus Integra.
Contact our specialised team for a study.