Business Process Management (BPM) is a set of software and services that provide complete visibility into a company’s business processes. It is a management and automation system, which can be used to guide these processes and maximise the value of the business.
Why is BPM helpful?
BPM can help a company to control its material, financial, human and technological resources. In addition, it establishes the basis for business functions both internally and externally.
The processes managed by a BPM become more efficient due to the ability to detect failures and the reasons why these are occurring.
In addition, BMP helps the different parts of an organisation work together efficiently and effectively to achieve whatever the common goal is.
How can a business process management be implemented?
The BPM concept incorporates industrial and/or commercial process analysis, automation, optimisation, workflow design and business strategy. It is necessary to design an implementation plan and adapt it to the unique characteristics of each business.
There are 6 necessary steps when implementing a BPM:
1. Identify numerous processes taking place in the various departments. Once identified, metrics should be put in place to examine each current process and the objectives of each one. This will define the direction of the project and the areas that will make it up.
2. Qualify objectives and characteristics/state of each process. It is necessary to structure the processes defined as TO-BE processes. Do not forget to take into account all the additional requirements and the programmed metrics for improvement.
3. Classify processes by cost and magnitude in order to know priorities. Before the implementation by parts and once the processes have been qualified, the costs and magnitude of each one of them must be considered in order to classify them in order of priority.
4. Choose process to test. While one may be tempted to try to automate the process that causes the most chaos, the first process to be automated when implementing a BPM solution should be relatively simple to manage and of moderate risk.
5. Select BPM software with peace of mind and care. The software should allow for easy collaboration and communication, and should allow for defining workflows without having to hire a programmer or take someone out of the IT team.
6. Diagram the workflow. This way, the process owner will identify redundant tasks or start to see what is possible with automation. It is important to keep the process to a minimum so that manual processes do not leak into the system.
7. Monitor and measure after implementation, so that adjustments and changes can be made. BPM is built on a commitment to continuous improvement. Only if it is monitored, measured and adjusted in a tactical and manageable way, will the BPM process be interactively improved and the company be prepared to expand BPM to other processes.
What should be considered?
- Identify those responsible for the process and agree with the team that all stakeholders are integrated and involved from the beginning.
- Establish benchmarks. By choosing the most important priority(s), attention will not be diverted to trying to achieve multiple objectives in vain.
- Pilot test, testing the BPM workflow. In this way, you can train people or play with the functions of the BPM software solution without risking anything, while detecting possible problems.
- Be ready to change and flexible in dealing with BPM. With the rapid adoption of cloud computing and software as a service (SaaS), companies today need BPM software that fits well with their existing system and can be adjusted with it for better integration.
More than just a Project
BPM is a definable step involved, however, it is more of a journey towards process optimisation and an approach to achieving it than a project itself.
Implementing BPM requires planning, communication and hard work, but it is a first step towards automating and optimizing processes.
From business processes to production processes
The Nexus Integra platform offers companies software that manages and controls all processes belonging to the production chain. A platform that manages and controls all the data generated by the different assets within the manufacturing and production process, showing them in the most intuitive way and always adapting to the needs of each company.
Our platform is fed with data to optimise all types of processes in the production process and increase its efficiency and productivity, by unifying all the equipment, processes and people in a single integrated operations platform. You will be able to visualise all the integrated plants in a single operations centre and navigate through each of them quickly and easily with a single click, as well as compare data from different plants or lines.
Contact us and let’s talk about how Nexus Integra can help you manage your company’s production processes.